Terms & Privacy Policy

1. What Information Is, or May Be, Collected from You?

As part of the registration process on the Site & App, Iztri Services Pvt. Ltd. may collect the following personally identifiable information about you: name including first and last name, alternate email address, mobile phone number and contact details, postal code, demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the Site & App you visit/access, the links you click on the Site & App, the number of times you access the page and any such browsing information.

2. How Do We Collect the Information?

Iztri Services Pvt. Ltd. will collect personally identifiable information about you only as part of a voluntary registration process, online survey or any combination thereof. The Site & App may contain links to other websites. Iztri Services Pvt. Ltd. is not responsible for the privacy practices of such websites which it does not own, manage or control.

3. How Is Your Information Used?

Iztri Services Pvt. Ltd. will use your personal information to provide personalised features to you on the Site & App and to provide for promotional offers to you through the Site & App and other channels. Iztri Services Pvt. Ltd. will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. Iztri Services Pvt. Ltd. will use this information to preserve transaction history as governed by existing law or policy.

Iztri Services Pvt. Ltd. may also use contact information internally to direct its efforts for product improvement and/or service resolution, to contact you through SMS text message, WhatsApp or direct call, as a survey respondent, to notify you if you win any contest, and to send you promotional materials from its contest sponsors or advertisers and/or if there is any requirement to contact you for resolution of a service issue.

Iztri Services Pvt. Ltd. will also use this information to serve various promotional and advertising materials to you via direct calls, SMS text message, WhatsApp, various chat applications, and display advertisements through the Google Ad network on third-party websites. You can opt out of Google Analytics for Display Advertising and customise Google Display network ads using the Ads Preferences Manager.

Information about customers on an aggregate (excluding any information that may identify you specifically) covering customer transaction data and customer demographic and location data may be provided to partners of Iztri Services Pvt. Ltd. for the purpose of creating additional features on the Site & App, creating appropriate new products and services, and conducting marketing research and statistical analysis of customer behaviour and transactions.

4. With Whom May Your Information Be Shared?

Iztri Services Pvt. Ltd. will not use your financial information for any purpose other than to complete a transaction with you. Iztri Services Pvt. Ltd. does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services, the information may be shared with Iztri Services Pvt. Ltd.'s business associates and partners.

Iztri Services Pvt. Ltd. may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition, Iztri Services Pvt. Ltd. may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site & App's terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

5. How Is Your Information Secured?

To protect against the loss, misuse and alteration of the information under its control, Iztri Services Pvt. Ltd. has in place appropriate physical, electronic and managerial procedures. For example, Iztri Services Pvt. Ltd. servers are accessible only to authorised personnel and your information is shared with employees and authorised personnel on a need-to-know basis to complete the transaction and to provide the services requested by you.

Although Iztri Services Pvt. Ltd. will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site & App, you agree that Iztri Services Pvt. Ltd. will have no liability for disclosure of your information due to errors in transmission or unauthorised acts of third parties.

6. Changes to This Privacy Policy

Iztri Services Pvt. Ltd. reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site & App.

1. Acceptance of Terms

By accessing and using the services provided by Iztri Services Pvt. Ltd. through the Site & App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You must not use our services in any way that violates any applicable local, state, national, or international law or regulation. We reserve the right to suspend or terminate your access to our services if you do not comply with our terms or policies.

3. User Accounts

When you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Iztri Services Pvt. Ltd. immediately of any unauthorised use of your account. Iztri Services Pvt. Ltd. shall not be liable for any loss or damage arising from your failure to protect your account information.

4. Intellectual Property

All content on the Site & App, including but not limited to text, graphics, logos, icons, images, audio clips, and software, is the property of Iztri Services Pvt. Ltd. and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site & App without prior written consent from Iztri Services Pvt. Ltd.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Iztri Services Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our services.

6. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

7. Changes to Terms

Iztri Services Pvt. Ltd. reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting to the Site & App. Your continued use of the services after any modifications constitutes your acceptance of the revised terms.